Gold Nuggets! - The Yo Ho Ho Lighting Company?
Dominic’s journey began during high school at the Yo HO HO lighting company, followed by a transition into ownership of a painting business.
He subsequently transformed into a seasoned business coach with a wealth of experience, having not only owned and operated businesses himself but also successfully exited multiple ventures.
Check This Out!
After years of building my home services business…I came to a realization. I’m also in the training business! While it may appear that my success happened overnight, the truth is that it took 13 years of hard work and dedication to build this bulletproof system.
If you’re interested in finally scaling your business, check us out here.
Warning Your Business May Have These Side Effects
1. Increased Profitability
2. Improved Customer Satisfaction Rating
3. Having a course that speaks your tech's language
(trust me keeping them engaged is tough!)
Get our expert customer service training now!
If You Missed Last Month's Podcasts...
Imagine pivoting from the corporate world, diving headfirst into the ever-competitive field of real estate, and then navigating the tumultuous waters of a recession, all while emerging victorious with a successful small business. Listen here
Executive Coach Don from Accountability Now dropped in to talk mindset and sales to find growth and happiness. People feel CONFIDENCE and if you bring it to your company you can create a culture that people want to not only be part of… but want to THRIVE IN.
Jeremy is the owner of Command Your Brand and the Co-host of Create your own life podcast who has recently published his book “Unremarkable to Extraordinary: Ignite your Passion to go from Passive Observer to Creator of your own life”
Tips From My Book!
Importance of the Customer Experience
I learned that The Customer Experience is MORE important than the quality of the work itself. Customers want to feel good about the entire process and will even overlook the quality of your product or service … if they FEEL GOOD. The GOLD here is truly recognizing that your customers are NOT Cheap, Lazy, or Stupid.
Change your mindset. Help educate them to make a smart buying decision that will be the least stressful path for them in the long run. Your customers want to go with somebody who makes them feel good about what they're doing. And you have to give them a good feeling that you know what you're doing.